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Privacy Policy

 

This policy describes the ways we collect, store, use and protect your personal information. You accepted this policy when you signed up to buy or sell products through our Service Site bamwoo.com. We may amend this policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it. In addition, if the revised version includes a substantial change, we will provide you with 30 days’ prior notice by posting notice of the change on the “Policy Updates” page of our website.

How we collect information about you
When you visit the bamwoO website, we collect your IP address and standard web log information, such as your browser type and the pages you accessed on our website.
If you open an account, we collect the following types of information from you:

Contact information - your name, address, phone, email, and other similar information. Financial information - your bank account numbers and credit card numbers.

Before permitting you to use our Service, we may require you to provide additional information we can use to verify your identity or address or manage risk, such as your date of birth, social security number or other information. We may also obtain information about you from third parties such as credit bureaus and identity verification services.

When you are using our Service, we collect information about your account transactions and we may collect information about your computer or other access device for fraud prevention purposes.
Finally, we may collect additional information from or about you in other ways not specifically described here. For example, we may collect information related to your contact with our customer support team or store results when you respond to a survey.

How we use cookies
When you access our website, we, or companies we hire to track how our website is used, may place small data files called “cookies” on your computer.
We send a "session cookie" to your computer when you log in to your account. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we don’t need to ask you for your password on each page. Once you log out or close your browser, this cookie expires and no longer has any effect.
We also use longer-lasting cookies to display your e-mail address on our sign-in form, so that you don\\\'t need to retype the e-mail address each time you log in to your account.
We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser permits, but doing so may interfere with your use of our website.

How we protect and store personal information
Throughout this policy, we use the term “personal information” to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user.
We store and process your personal information on our computers, and we protect it by maintaining physical, electronic and procedural safeguards in compliance with applicable US federal and state regulations. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.

How we use the personal information we collect
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. We may use your personal information to:

  • provide the services and customer support you request;
  • process transactions and send notices about your transactions
  • resolve disputes, collect fees, and troubleshoot problems;
  • prevent potentially prohibited or illegal activities, and enforce our User Agreement;
  • customize, measure, and improve our services and the content and layout of our website;
  • send you targeted marketing, service update notices, and promotional offers based on your communication preferences;
  • compare information for accuracy and verify it with third parties.

How we share personal information with other bamwoO users
To process your payments, we need to share some of your personal information with the person or company that you are paying or is paying you. Your contact information, date of sign-up, the number of payments you have received from verified bamwoO customers, and whether you have verified control of a bank account are displayed to other bamwoO customers who you transact with through bamwoO.
If you are buying goods or services and pay through bamwoO, we may provide the seller with the shipping address for the goods and your confirmed credit card billing address to complete your transaction with the seller. The seller is not allowed to use this information to market their services to you unless you have agreed to it.

We work with merchants to enable them to accept payments from you using bamwoO. In doing so, a merchant may share information about you with us, such as your email address, when you attempt to pay that merchant. We use this information to confirm to that merchant that you are a bamwoO customer and that the merchant should enable bamwoO as a form of payment for your purchase.
Regardless, we will not disclose your credit card number or bank account number to anyone you have paid or who has paid you through bamwoO, except with your express permission or if we are required to do so to comply with a subpoena or other legal process.

How we share personal information with other parties We may share your personal information with:
    • Service providers under contract who help with parts of our business operations; (fraud prevention, bill collection, marketing, technology services). Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit.
    • Credit bureaus to report outstanding negative balance accounts, as allowed by law.
    • Companies that we plan to merge with or be acquired by. (Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information could be used contrary to this policy, you will receive prior notice.)
    • Law enforcement, government officials, or other third parties when
      • we are compelled to do so by a subpoena, court order or similar legal procedure
      • we need to do so to comply with law
      • we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of our User Agreement.
    • Other third parties with your consent or direction to do so.

bamwoO will not sell or rent any of your personal information to third parties in the normal course of doing business and only shares your personal information with third parties as described in this policy.

How you can restrict bamwoO from sharing your personal information
Federal and state laws allow you to restrict the sharing of your personal information in certain instances. However, these laws also state that you cannot restrict other types of sharing. Because we have chosen to refrain from certain types of data sharing, the only type of sharing of your personal information that you may restrict is as follows:
If you do not want bamwoO to share your personal information with other financial institutions for the purpose of marketing our jointly offered products to you, please log in to your account and uncheck the box in the Information Sharing section of the Notifications and Information Sharing page. This page can be accessed by going to the Profile subtab under the My Account tab.

You can also control how we use your contact information to market our services to you in the notifications preferences.
How you can access or change your personal information
You can review your personal information and make any necessary changes, at any time by logging in to your account and changing your preferences in the Profile subtab of the My Account tab.
Using Information from bamwoO

bamwoO enables you to share personal and financial information to complete transactions. We encourage you to disclose your privacy practices and respect the privacy of other users. We cannot guarantee the privacy or security of our information and, therefore, we encourage you to evaluate the privacy and security policies of your trading partner before entering into a transaction and choosing to share your information. To help protect your privacy, we allow only limited access to other users’ contact, shipping and financial information to facilitate your transactions. When users are involved in a transaction, they may have access to each other’s name, User ID, email address and other contact and shipping information. In all cases, you must give other users a chance to remove themselves from your database and a chance to review what information you have collected about them.

No Spam or Spyware
We and our users do not tolerate spam. Make sure to set your bamwoO notification preferences so we communicate to you as you prefer. You are not licensed to add other bamwoO users, even a user who has purchased an item from you, to your mailing list (email or physical mail) without their express consent. To report bamwoO-related spam or spoof emails to bamwoO, please forward the email to spam@bamwoo.com. You may not use our communication tolls to send spam or otherwise send content that would violate our User Agreement. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content, but we do not permanently store messages sent through these tools. If you see an email to an email address that is not registered in our community (via Refer-a-Friend or other tools), we do not permanently store that email or use that email address for any marketing purpose. We do not rent or sell these email addresses.

Account Protection
Your password is the key to your account. Use unique numbers, letters and special characters, and do not disclose your bamwoO password to anyone. If you do share your password or your personal information with others, remember that you are responsible for actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify bamwoO and change your password.

Security
Your information is stored on our servers located in the United States. We treat data as an asset that must be protected and use lots of tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, as you probably know, third parties may intercep0t or access transmissions or private communications, and other users may abuse or misuse your personal informatioin that they collect from the site. Therefore, although we work very hard to protect your privacy, we do not promise and you should not expect that your personal information or private communications will always remain private.

Third Parties
Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to others, whether they are bidders, buyers or sellers on our sites or other sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. bamwoO does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. We encourage you to ask questions before you disclose your personal information to others.

How you can contact us about privacy questions
If you have questions or concerns regarding this policy, you should contact us by email at: support@bamwoo.com.

 

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